FAQs

Jump to:

General FAQ's

1UPcard Game Cartridge Cleaner FAQ's

1UPcard NES Console Cleaner FAQ's

1UPcard SNES Console Cleaner FAQ's 

1UPcard SEGA Console Cleaner FAQ's 

General FAQ's

Q: Do you ship overseas?

A: Yes! And no. We can ship all console cleaners and 1UPcard packs (no liquid) internationally via USPS. If you would like to place an international order, please contact us and provide your:

  • full name
  • shipping address
  • billing address
  • email
  • phone number
  • quantity of products you would like to order.

We can then put an order together for you and will send a checkout link to you. Minimum order amount before shipping must be greater than $19.00.

(The kits that contain the 1UP fluid are classified as dangerous goods [flammable], and will not ship international via USPS. It is possible to ship them UPS, but shipping is often four times as expensive. In this case it is recommended to provide your own isopropyl [rubbing] alcohol to use with your 1UPcards)

Q: Do you have wholesale pricing?

A: Yes! We are always interested in working with game shops to carry the 1UPcard product line. Many game shops also use 1UPcards to batch clean the games that they sell in their stores. If you have a game shop and would like to become a reseller, please get in touch

Q: Do you accept PayPal?

A: Yes.

 

back to top

 

1UPcard Game Cartridge Cleaner FAQ's

 

(buy here)

Q: How many games can I clean with one card?

A: It depends.

When using the 1UPcard for routine maintenance on games in decent condition it can last for 150+ uses. When using the 1UPcard to clean games you just picked up from a garage sale that have been in a dingy basement for thirty years, you can expect to clean at least 50 games with one card. If you're not satisfied, we'll give your money back.

The fluid pad actually draws the dirt and corrosion into the pad, so even when it starts looking rough and worn, it still effectively cleans and polishes the contacts. You can also rinse the pad out with soap and water when it becomes visibly dirty.

Note: When batch cleaning, you should be able to clean at least 10 cartridges before having to re-moisten the fluid pad. The kit provides more than 100 applications of cleaning fluid.

Read the reviews to see what other retrogamers have said about using the 1UPcard. Also, check out the 1UPcard vs Qtip comparison.

Q: What is the fluid made of?

A: Pharmaceutical grade isopropyl alcohol 99%. Contains no water which leads to more corrosion on your game contacts. It comes in a 1.25oz oval-shaped reusable dropper bottle.  

Q: Do I need to let the contacts dry before playing?

A: Just waft the cartridge for a few moments to dry the contacts. Don't blow into it! Blowing introduces additional moisture to your game which leads to more corrosion.

Q: What games does it work on?

A: Works with Atari, Nintendo, Super Nintendo, Sega Genesis, N64 and others.

Q: Do I need to open up my game cartridges with specialty tools and clean the motherboard?

A: Nope. All you need is an effective cleaner for your game contacts.  

Q: Many tutorials on Youtube recommend several different chemicals to clean games. Which one is the best? 

A: The best product is 99% isopropyl alcohol. We've provided it in an easy to use, controlled dropper tip bottle. Use the 1UPcard for safe, effective cleaning every time you want to relive vintage video gaming magic.

 

back to top

 

1UPcard NES Console Cleaner FAQ's

(buy here)

Q: How many times can I use the NES console cleaner?

The console cleaner can be used over and over. The best practice is to clean it after use using a 1UPcard. Moisten the 1UPcard with WATER only. (Do not use solvents including isopropyl (rubbing) alcohol on your NES console cleaner. Solvents will cause premature wear.)

Q: Can I use the console cleaner on my Retro-Bit®, Retron 3, 4, 5, etc.? 

Definitely.

Q: Do you sell replacement insert parts or would I have to buy the whole NES console cleaner again?

We don't sell extra inserts at this time. If you happen to wear one out, let us know.

Q: How does it clean the connectors?

The Console Cleaner uses a micro-abrasive material. It will remove corrosion from the contacts but not any metal.

 

back to top

  

1UPcard SNES Console Cleaner FAQ's 

(buy here)

Q: How many times can I use the SNES console cleaner?

The console cleaner can be used over and over. The best practice is to clean it after use using a 1UPcard. Moisten the 1UPcard with WATER only. (Do not use solvents including isopropyl (rubbing) alcohol on your SNES console cleaner. Solvents will cause premature wear.)

Q: Can I use the console cleaner on my Retro-Bit®, Retron 3, 4, 5, etc.? 

Definitely.

Q: I noticed it doesn't have those extra tabs on the side like some SNES games do. Why not?

We haven't able to source SNES shells that have space for the additional tabs on the sides. If you're aware of any vendors making those please let us know

Q: Do you sell replacement insert parts or would I have to buy the whole SNES console cleaner again?

We don't sell extra inserts at this time. If you happen to wear one out, let usknow.

Q: How does it clean the connectors?

The Console Cleaner uses a micro-abrasive material. It will remove corrosion from the contacts but not any metal.

 

back to top

  

1UPcard SEGAConsole Cleaner FAQ's 

(buy here)

Q: How many times can I use the SEGA console cleaner?

The console cleaner can be used over and over. The best practice is to clean it after use using a 1UPcard. Moisten the 1UPcard with WATER only. (Do not use solvents including isopropyl (rubbing) alcohol on your SEGA console cleaner. Solvents will cause premature wear.)

Q: Can I use the console cleaner on my Retro-Bit®, Retron 3, 4, 5, etc.? 

Definitely.

Q: Do you sell replacement insert parts or would I have to buy the whole SEGA console cleaner again?

We don't sell extra inserts at this time. If you happen to wear one out, let us know.

Q: How does it clean the connectors?

The Console Cleaner uses a micro-abrasive material. It will remove corrosion from the contacts but not any metal.

 

back to top

 

 Read more reviews from 1UPcard users here

 

Don't keep the princess waiting...        Princess Peach